At BaliniSports, we value our customer satisfaction.
If in any other means that we didn’t meet this expectation, we will gladly accept the return or exchange under the following circumstances:
All authorized returns and exchanges must be made within seven (7) days from the shipping date. A written authorization number must be obtained for all returns. You can do it by filling up Returns & Exchange form. Unauthorized returns will be refused and returned to the customer at the customer’s expense.
All items for return / exchange should be subjected under the following terms; (1) No altered merchandise will be accepted (i.e.: screen printed, embroidered, washed, dyed, embellished, worn, torn, grossly used and the like). Only goods that have not been altered in any way will be considered for return. (2) All tags must be attached, (3) shipping cost are shouldered by the customer.
The customer is responsible for inspecting the merchandise upon receipt. Customer shall notify BaliniSports in writing or email WITHIN 10 DAYS OF THE CUSTOMER’S RECEIPT OF THE MERCHANDISE of any claims for damages resulting from late delivery or any defect in the merchandise discovered by the customer.
Shipping. Packages are sent by United States Post Office Priority Mail with Delivery Confirmation. Balini Sports will ship goods ordered within five business days of payment rendered. Balini Sports will notify you should there be any delay. You will be notified by email when your order is shipped.
Shipping for Returned Items. Unfortunately, Balini Sports is not responsible for shipping on return items, unless otherwise arranged with us. Also, original shipping charges & all international shipping charges are nonrefundable. When you return an item to us, please include the invoice/packing slip and don’t forget to circle the item(s) you are returning. If you no longer have the invoice or packing slip, please print out the order confirmation emails. All returns should include a note with your name, return address, email address, and day time phone number. Please make sure you keep a copy for your own records. We recommend that all returns be sent via a trackable service. BaliniSports will not be responsible for packages lost in transit.
Please send your returns to: 623 S Doubleday Avenue Ontario, CA 91761-1520
Payment Adjustment Policy. Refund will be credited in your account or credit card statements within 1-2 billing cycles. The original credit card used for the order will be credited. We will be able to handle the refund faster if you are able to provide us your paypal account; however, we would have to deducted the paypal fees.
Note: This is only applicable for items bought online or transactions made through www.BaliniSports.com. All refunds, returns or exchanges for items purchased through a retail outlet other than www.BaliniSports.com must be handled by the original location of purchase. They will, in return, communicate with us with the process of Exchange and Return.
Returns will be processed as soon as possible but please allow at least two weeks from the shipping date on your return.
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